Intra-and Inter-professional Communication Essay

Competency

Utilize effective intra-professional and inter-professional communication to promote a continuous and reliable therapeutic environment.

Transferable Skills

• Communication – Displaying capability in writing, reading, and oral communication; understanding of non?verbal language.
• Critical Thinking – Improving thinking, including problem?solving and creativity, by applying intellectual standards such as clarity, precision, logic, and reflection.
• Ethics & Professional Responsibility – Understanding and exhibiting principles of conduct and professional behavior which impact a greater good in the world and workplace. Understanding and applying ethical and professional principles of conduct.
• Information Literacy – Discovering information reflectively, understanding how information is produced and valued, and using information to create new knowledge and participate ethically in communities of learning.

Scenario

You are the staff development director of an acute care rehabilitation center. The center has gone through some recent expansions resulting in “growing pains.” The staff has doubled in size in the last six months. The Director of Nursing approaches you with a problem. The client satisfaction scores have decreased significantly in the past six months, and she shows you quotes from clients that need to be addressed. She has given you the task of creating a column in the hospital newsletter focusing on positive intra- and inter-professional communication strategies.

Instructions

From the list of survey quotes provided below create a column for the hospital newsletter to assist in understanding positive intra- and inter-professional communication strategies.

NUR4922-Module-05-Quotes-Client-Satisfaction-Survey-FINAL.docx

• Chose two intraprofessional communication examples from the list of survey quotes. For each example describe:
• Consequences of the poor communication strategy.
• Propose a communication strategy to promote intra-professional communication and to create a therapeutic environment.
• Support your ideas with evidence.
• Chose two interprofessional communication examples from the list of survey quotes. For each example describe:
• Consequences of the poor communication strategy.
• Propose a communication strategy to promote inter-professional communication and to create a therapeutic environment.
• Support your ideas with evidence.

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